The Week's Features
Once we saw the design, they knew we couldn’t go back
Driving any vehicle over a septic tank is an accident waiting to happen
Four unfunded bills would cost the industry billions
New management service addresses major impound “pain points”
Lightweight non-sparking tube that makes uprighting easier
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May 8-11, 2019
Dallas, TX.
August 15-17, 2019
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Dec. 4-8, 2019
Tow Illustrated
Wrecks + Recovery
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A British Man Finds Towing Safety Inspiration in America: Slow Down, Move Over a Worldwide Problem

--Charles Duke
By Don Lomax
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The 2017 Tax Cuts Act has helped my business
a lot
more better than not
marginally
not at all
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Editor: Charles Duke
Managing Editor: Brendan Dooley
ATTV Editor & Anchor: Emily Oz
Advertising Sales (800-732-3869):
Dennie Ortiz x213, Ellen Rosengart x203,
William Burwell x208, Peggy Calabrese x202
Content Management: Henri Calitri
Site Progr., Graphics & Video: Ryan Oser
ATTV Technical Production: OMG National
Wrecks + Recovery Editor: Jim "Buck" Sorrenti
Operations Editor: Randall C. Resch
Tow Business Editor: Brian J. Riker
Tow Illustrated Editor: George L. Nitti
American Towman Wire • 10-15-2019
The Indiana Towing and Wrecker Association and other interested groups are hosting their second annual Move Over Indiana Day at the Indiana State Fairgrounds in Indianapolis, Saturday, October 19.


Don't Miss It!
Join Jim Figueira and Ed Grubbs of Environmental Chemical Solutions for a presentation that addresses the leaks and staining at vehicle storage facilities from damaged vehicles. Their seminar, “The Uncontaminated Vehicle Storage Facility,” will explore proper best management procedures that address and eliminates the staining from these leaks. Their seminar will be presented during the American Towman Exposition, Dec. 4-7, at the Atlantic City Convention Center in Atlantic City, New Jersey. Register today! atexposition.com

towexpodfw.com
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October 09 - October 15, 2019
Alvin Colon’s family business helped Tenitia Cullum, who recently lost her 3-year-old child in a terrible accident, by towing and fixing her car free of charge. Image - spectrumlocalnews.com.
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American Towman Exposition Gallery
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Rate how they handled this recovery
Great job on a challenging recovery.
Hit all the basics on this one. Thumbs up.
Creative approach on this recovery. Good job.
I would approach this recovery differently.
Vehicle(s) could be rigged more efficiently.
More trucks were needed.
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October 09 - October 15, 2019
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City, State
RATES

Plantsville, CT
$88
(Pop. 10,387)

Beeville, TX
$175
(Pop. 13,290)

Lake Station, IN
$130
(Pop. 12,572)

Centralia, WA
$178
(Pop. 16,336)

Light-Duty nonconsensual tow rates as provided by Police Towers of America.
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October 09 - October 15, 2019
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October 09 - October 15, 2019
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October 09 - October 15, 2019
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October 09 - October 15, 2019
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October 09 - October 15, 2019
Last week’s ALS Resolvion’s Innovations in Recovery Summit featured (l. to r.) Mike Levison of ALS Resolvion; Justin Zane of Recovery Database Network; Andy Sinclair of International Recovery Systems; and Cort DeHart of MBSi Corp. Image - Nick Zulovich.

Be Proud of What You Do

11 204cfBy Randall C. Resch

As a technical writer for American Towman and the towing and recovery industry, I get on the Internet daily to research tow truck activity around the world to see what's happening in the wacky world of towing.

Towing and recovery professionals are rough-and-tumble personalities that, as a whole, are God-fearing, law-abiding citizens operating their businesses within the letter of the law.

However, for those few tow companies not doing what's right, the media takes license to beat us up. As the saying goes, "When I do something right, no one remembers; when I do something wrong, no one forgets."

They'll make the industry look as though we're all "a bunch of yahoos" out to steal cars, gouge the motoring public and get rich by deceit. It only takes one media report to blow things beyond proportion.

That's not the case. Perhaps a small pep talk is in order.

Living the Flip Side

We're lucky to have a flip side of daily news reporting about tow companies and the services they provide, especially as it regards Mother Nature. With much of America locked in harsh weather conditions, I'm seeing higher than usual reporting of tow truck operators doing great things to help keep motorists rolling.

Here's the way I see it: If you're a professional, law-abiding tow company owner operating within the guidelines of the law, you and your team are providing an incredible and necessary service to your community's motorists. Imagine a world without tow trucks and the services you provide. The world would come to a complete stop ... and there would be total chaos.

Parking lots would jam. Highways would turn into parking lots. People couldn't commute to work. Simple tasks like going to the grocery store or picking up kids from school wouldn't happen without highways and city streets free from disabled and wrecked vehicles.

While news reports are lined with wrongful actions of a few dishonest and unscrupulous towers, for the rest of us, know this: you're all heroes for what you do. There's no comparing your actions to other vocations. Few others brave howling winds, driving rain and extreme cold to serve. When someone spins out on a slippery, ice-covered roadway or if a motorist gets distracted and crashes into another motorist, they most likely will need a tow truck to get them to a shop or home.

If a motorist is DUI, parks illegally and violates the law or appropriate signage, it's not the towers fault that their vehicles are towed or impounded. We're only providing the service.

So, when I read mostly bad press involving tow truck incidents, I realize that bad press comes with the territory. It's no different than some rogue cop working outside his agency's guidelines or the law. But when you're thinking professional, you act professional. I believe in the industry's varsity players and support you proudly and wholeheartedly.

It's too bad that the acts of an unscrupulous few tarnish all of your good work, but I believe in the good you do. I believe in you being there to help at times when help is needed most. Towers put their lives on the line each and every day to help complete strangers. It's in our hearts; it's who we are. To me, that's an honorable mission we strive to provide.

Randall Resch is American Towman's and Tow Industry Week's Operations Editor, a former California police officer, tow business owner and retired civilian off-road instructor for Navy Special Warfare. Randall is an approved instructor for towers serving the California Highway Patrol's rotation contract. His course is approved by the California law enforcement community. He has written over 500 industry-related articles for print and on-line, is a member of the International Towing & Recovery Hall of Fame, and, a recipient of the 2017 Dave Jones Leadership Award.
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